Ward & Rider are committed to delivering a high quality legal service which not just meets, but exceeds our client’s expectations.
As recognition of this commitment, we are one of only two firms with Head Offices in Coventry to have been awarded the industry’s Quality Accreditation Lexcel. The Lexcel Practice Management Standard is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessment every year to ensure that they meet standards of excellence in areas such as client care, case management and risk management. This means you can be assured of consistently high standards at all times. We are passionate about being positively different to our competitors and constantly strive to provide an exceptional service.
A number of our family lawyers are members of Resolution as indicated on their profile page. Resolution supports the development of family lawyers through its national and regional training programmes, through publications and good practice guides and through its accreditation scheme. Resolution also trains and accredits mediators and is the only body providing training and support for collaborative lawyers in England and Wales.
We are proud of the fact we are the only Coventry based solicitor to be on the Solicitors list for the Headway Charity – The Brain Injury Association. We have proved to the Headway Charity that our company has the ability to assist clients who suffer brain injury and their families.
The Headway charity aims to promote an understanding of all aspects of brain injury. They also provide information, support and assistance to people with brain injuries, as well as their families and carers.
Ward & Rider are members of The Motor Accident Solicitors Society (MASS), a non-profit making organisation, whose membership is based throughout the UK. Their members are chosen as experts in road traffic accident claims and commit to adhere to the minimum service standards laid down in their Code of Conduct and have proved their expertise in road traffic accident claims.
When you make a Will with us, we will register it with the online Wills database Certainty:
- It allows your family to locate your Will when you pass away
- It records the solicitor where your Will is held
- It ensures that your last wishes are respected
- It gives you peace of mind
Ward & Rider are approved by the Law Society for membership of the Conveyancing Quality Scheme (CQS). This provides a recognised quality standard for residential conveyancing practices. Membership achievement establishes a level of credibility for member firms with stakeholders (regulators, lenders, insurers and consumers).