- "Thank you so much you gave me excellent service."
- "Superb service done professionally and on time. Hats off to my lawyer and his team."
- "I was most grateful for the way you handled my case. Thank you."
- "Thank you all for a job well done, another worry off my mind!"
- "I have already recommended you to others."
- "Excellent work done by my lawyer. Thank you all very much."
- "Everything was fantastic and very professional! Thank you again."
- "Excellent service, supportive, accurate and very thorough. Will use again."
- "My lawyer and colleagues - simply the best."
- "Without your people I would not have got anywhere."
Welcome to Ward & Rider
If you require expert legal advice from a modern and client focused law firm, then contact us now to arrange a consultation with one of our specialist lawyers. We're here to help you.
From making a Will to undertaking high value injury compensation claims, we have been providing quality legal services for over 60 years to people who require a service from committed lawyers who genuinely care about their clients and their affairs. See the links on this page for more information on our complete range of services.
Total Client Service - It's What Makes Us Different From Other Firms!
We are totally committed to providing you with a truly exceptional service.
All our legal experts receive regular ongoing client service training with an emphasis on ensuring our clients are valued, listened to, supported and offered the best legal service available. We listen to our clients, we take time to understand them as individuals and provide them with a refreshing level of care, understanding and expertise which is tailored to individual needs and requirements. But don't just take our word for it, see the testimonials at the top of this page or follow this link to see what great things our clients are saying about their experiences with us.
Why You Can Trust Us
We are proud to be one of just a few firms in Coventry and the Midlands region to have been awarded the Law Society's prestigious quality accreditation, Lexcel (which stands for 'Legal Excellence') as evidence of our commitment to delivering high quality specialist services. It's an independent stamp of quality which you can trust and which means you can be assured of consistently high standards of service at all times.
Our Service Promise
We have made a series of commitments regarding the level of service that we promise to offer.
Every member of our team has signed up to our "Service Charter" or what we like to call our "Service Promise".
When you choose a Ward & Rider lawyer we promise to:
 |
Always put your interests first |
| |
Be polite and considerate in our dealings with you |
| |
Find out from the start what you hope to achieve |
| |
Explain how much it will cost |
| |
Tell you whether a course of action is worth following financially |
| |
Always keep you up to date and informed of all developments |
| |
Keep your affairs confidential |
| |
Deal with your enquiries promptly and keep you informed |
| |
Stick to any deadlines we agree with you |
| |
Speak in terms you understand and not use legal jargon |
We have rigorous internal processes in place to ensure that all our colleagues provide our clients with a responsive and exceptional service.
